ruby - A ticket System to integrate in Rails -
i want add ticket system web app i'm developing.
the idea simple: users can open tickets when have problems , admin can see tickets users have submitted.
i'm looking ticket system have found systems external web. want add in wep app.
¿do know ticket system por rails?
thanks
i think using external gem noted above either overkill or hassle due mentioned bad documentation.
judging problem description quite simple implement.
- create model tickets , associations users (i assume have users model set up).
- authorize access tickets' actions depending on user status (admin or not)
- create corresponding views
p.s. have @ redmine code. open source project management software written in rails. sure give idea of how build own or borrow bits of code there (if app license building fits)
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